Terms of service

Welcome to Woodhaven.wiki. These Terms of Service ("Terms") govern your access to and use of the Website operated by RESOURCES FOR THE FUTURE INC ("Woodhaven.wiki," "Company," "we," "us," or "our").

By accessing the Website, placing an order, or otherwise using our services, you acknowledge that you have had an opportunity to review these Terms. If you do not agree with these Terms, please discontinue use of the Website.

1. Website Purpose

Woodhaven.wiki provides an online retail platform for household organization and kitchen-related products, including:

  • Food storage bags;
  • Draining baskets;
  • Cabinet organizers and shelves; and
  • Related household products that may be introduced from time to time.

Product availability, specifications, colors, dimensions, packaging, and other characteristics may change.

2. Eligibility

You may use the Website only if you are legally capable of entering into a binding agreement under applicable law.

If you purchase products on behalf of another person or organization, you represent that you have authority to make the purchase and accept these Terms on their behalf.

3. Product Descriptions

We make reasonable efforts to ensure that product descriptions, images, dimensions, features, and other information displayed on the Website are accurate and useful.

However, actual product appearance may vary slightly because of:

  • Screen settings;
  • Lighting;
  • Photography conditions;
  • Manufacturing variations;
  • Packaging changes; or
  • Minor differences in color or finish.

Nothing in a product description is intended to constitute a representation beyond what is actually stated.

The D.C. Consumer Protection Procedures Act prohibits unfair or deceptive trade practices, including material misrepresentations concerning goods and their characteristics, quality, benefits, or other material facts.

4. Prices

Product prices are displayed on the Website at the time of purchase.

Prices may change without prior notice, but a price change will not retroactively alter a completed transaction except where permitted by applicable law or necessary to correct an obvious pricing or technical error.

Shipping charges are addressed separately in our Shipping Policy.

5. Orders

Submitting an order constitutes a request to purchase the selected products.

We reserve the right to review orders for issues such as:

  • Product availability;
  • Pricing or listing errors;
  • Payment authorization problems;
  • Fraud concerns;
  • Shipping restrictions;
  • Duplicate or unusually large orders; or
  • Other legitimate operational reasons.

If we cannot fulfill an accepted order, we will provide an appropriate resolution, which may include cancellation and refund.

6. Payment

Customers are responsible for providing accurate billing and payment information.

Payment may be processed by third-party payment providers. We do not knowingly request that customers provide payment-card information through unsecured email communications.

A transaction may be declined, reversed, or placed on hold when necessary for security, fraud prevention, payment authorization, or other legitimate reasons.

7. Shipping

Our standard shipping policy provides free shipping, except that orders with a merchandise total below $10.00 are subject to a $5.99 shipping charge.

Delivery times are estimates rather than guarantees unless a specific guaranteed delivery commitment is expressly stated.

Customers are responsible for providing accurate delivery information. Additional details are contained in our Shipping Policy.

8. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Customers should review that policy before purchasing products if return eligibility is an important consideration.

Nothing in these Terms is intended to eliminate rights or remedies that cannot legally be waived under applicable federal or District of Columbia law.

9. Appropriate Use

You agree not to use the Website to:

  • Violate applicable laws;
  • Commit fraud;
  • Interfere with Website security;
  • Introduce malicious software;
  • Attempt unauthorized access;
  • Scrape or systematically collect information in a manner that interferes with the Website;
  • Misrepresent your identity;
  • Abuse promotional programs;
  • Interfere with other customers' use of the Website; or
  • Engage in activity that could damage the Website, Company, customers, or service providers.

10. Intellectual Property

Unless otherwise indicated, Website content, including text, graphics, logos, page designs, photographs, product descriptions, and other materials, may be owned by or licensed to the Company.

You may access and use Website content for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publicly display, commercially exploit, or create derivative works from protected Website content without appropriate authorization.

11. User Communications

If you contact us by email or other communication channels, you agree to provide information that is reasonably accurate and not intentionally misleading.

We may retain customer-service communications when reasonably necessary for customer support, order administration, security, legal compliance, or dispute resolution.

12. Third-Party Services

Certain functions may depend on third-party providers, including payment processors, shipping carriers, hosting companies, analytics providers, and other service providers.

Third-party services may have their own terms and privacy policies. We are not responsible for independent third-party services except to the extent responsibility cannot lawfully be excluded.

13. Disclaimers

To the maximum extent permitted by applicable law, the Website and its content are provided for ordinary commercial and informational purposes.

We do not guarantee that the Website will always be uninterrupted, error-free, completely secure, or continuously available.

Nothing in these Terms excludes or limits any warranty, remedy, liability, or consumer protection that applicable law prohibits us from excluding or limiting.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Woodhaven.wiki and RESOURCES FOR THE FUTURE INC will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from Website use or a transaction, except to the extent such limitation is prohibited by applicable law.

Nothing in this provision is intended to limit liability that cannot legally be limited.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the Website, intentional misconduct, fraud, or material violation of these Terms.

This provision does not require you to indemnify the Company for matters for which such indemnification is prohibited by applicable law.

16. Governing Law

These Terms shall be interpreted under applicable federal law and the laws of the District of Columbia, without regard to conflict-of-law principles to the extent such principles may be lawfully disregarded.

The District of Columbia's consumer-protection framework includes the Consumer Protection Procedures Act, which addresses unfair and deceptive trade practices.

17. Dispute Resolution

Before initiating formal proceedings concerning an order or Website transaction, customers are encouraged to contact us so that we may attempt to resolve the matter informally.

Nothing in this section prevents a consumer from exercising rights that cannot lawfully be waived, including rights available under applicable District of Columbia consumer-protection law.

18. Changes to These Terms

We may revise these Terms periodically.

Updated Terms become effective when posted on the Website unless another effective date is specified.

Your continued use of the Website following an effective change constitutes acceptance of the revised Terms to the extent permitted by law.

19. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

20. Entire Agreement

These Terms, together with applicable Website policies and product-specific terms, constitute the general terms governing your use of Woodhaven.wiki.

21. Contact

RESOURCES FOR THE FUTURE INC
1616 P St NW Ste 600
Washington, DC 20036
Email: [email protected]
Attn: URIEL RODRIGUEZ